Brewed & Grounded Return and Refund Policy
Returns and Exchanges Every item at Brewed & Grounded is carefully produced exclusively for you once your order is placed. Because of this dedicated production method, we are unable to support returns or exchanges if you order the wrong size, select the wrong color, or simply change your mind. We highly recommend reviewing our sizing charts closely before finalizing your purchase to ensure the perfect fit.
Damaged Products and Manufacturing Errors We take pride in our quality standard. If a product arrives damaged or contains a manufacturing error, we will gladly offer a free replacement or a full refund.
To be eligible for a replacement or refund, you must contact us to report the issue within 7 calendar days of product delivery.
How to submit an issue report:
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Provide a clear photograph clearly showing the damage or manufacturing defect.
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If the exact same issue affects multiple products in your order, please include an additional photo or video that shows all of the affected items together in a single frame.
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You do not need to ship the damaged product back to us.
Print Placement Tolerance Please note that there is a standard 0.5 inch tolerance for print placement on our apparel. Minor variations in exactly where the graphic sits on the garment are a normal part of the printing process and are not considered a defect.
Unsuccessful Deliveries and Lost Packages If your package tracking indicates an unsuccessful delivery, we will review your case individually to find the best solution.
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Before reaching out to our support team, please verify that the shipping address entered at checkout is entirely correct. We also ask that you check with your local post office, as packages are frequently held there for secure pickup.
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If a domestic order has not been delivered after 30 calendar days, or 45 calendar days for international orders, you must report the issue to us within one week of that timeframe passing to remain eligible for a replacement or refund.
Refund Processing All approved refunds are issued directly back to your original payment method. Depending on your bank or credit card provider, it may take several business days for the funds to fully process and appear in your account balance.